|
Tech
Support
Our support staff is dedicated to providing unparalleled
service. We understand that the smallest technical bug
can wreck havoc with a workflow, which is why we are
committed to providing prompt, efficient and courteous
service.
We offer a variety of technical support services that
can help keep your system running at peak performance
for years to come. These services include a range of
phone support options, inventory parts replacement,
audio and video room wiring, and on-site
troubleshooting. Some of these services include:
- System Assembly and Testing
- On-Site Installation and Troubleshooting
- Fiber Channel Networking
- Local Phone Support
- Preventative Maintenance
- Design and Installation of Video and Audio Patch Bays
Our Maintenance agreements can be customized to fit
individual needs. We offer a wide variety of support
packages
Troubleshooting Tips from Virtual Media Technicians

Latest
Approved CPU's with latest versions of Avid Software
Latest
Security Note from Avid
Due
to the increased frequency of viruses, security
patches, and system updates that can affect your
Avid system, we have compiled a security
guidelines and best practices guide.
Please download this document, available in PDF format,
on a regular basis to ensure that you have the latest
information regarding anti-virus software, security
patches, system updates, and more.
|